The Student Experience
UniTix makes it incredibly easy to find events on campus, purchase tickets, and get through the gate without printing a single piece of paper.
1. Buying a Ticket
From the main Dashboard, you will see a feed of all upcoming events.
When you click on an event, you have two checkout options depending on the Society’s rules:
- Free Events: You can simply click “Reserve Spot” and the ticket is instantly generated.
- Paid Events: You must complete the payment. If the Society uses manual cash collection (e.g., setting up a desk in the cafeteria), you will upload an image of your payment receipt (a “Proof”). The ticket will remain in a “Pending Payment” state until the Event Manager manually verifies the cash was received.
2. The Digital Ticket
Once your ticket is confirmed, it lives entirely on your phone.
Your ticket is a highly secure, interactive web page accessible at /ticket/[id].
Features of the Ticket Pass:
- Giant QR Code: Designed to be scanned from a distance with high-contrast borders and a pulsing “READY TO SCAN” indicator.
- Dynamic Data: It shows exactly what time the gates open and what your specific Ticket Type (e.g., VIP, General) is.
- Anti-Fraud Protections: The QR code is a secure JWT. Do not screenshot it! The scanner checks the live cryptographic signature at the gate.
You can use the buttons at the top of your digital ticket to save the QR code directly to your device as an image or a PDF if you are worried about cellular data at the venue!
3. Joining the Waitlist
If an event is sold out, the “Buy Ticket” button will automatically change to a “Join Waitlist” button.
When you join the waitlist, you are placed in a queue. If someone cancels their ticket, the system will instantly email the first person in the queue and grant them an exclusive 24-hour reservation window to buy the ticket.
For an in-depth look at how this works, read the Waitlist Automation feature guide.