Terms of Service & User Agreement
By registering an account, purchasing digital passes, or operating a society dashboard on UniTix (unitix.aarx.online), you agree to be bound by these Terms of Service. Please read them carefully before accessing the platform.
1. Platform Scope & Role
UniTix provides software infrastructure, digital ticketing, and payment verification tools for university student societies and campus attendees. UniTix acts strictly as a technology provider and intermediary. We do not own, organize, produce, or physically manage the events listed on our marketplace. Organizing societies are solely responsible for event safety, logistics, venue management, and fulfillment of advertised itineraries.2. Student & Attendee Terms
A. Digital Passes & QR Code Integrity
- Non-Transferable by Screenshot: Digital passes issued by UniTix contain dynamic, cryptographically signed JSON Web Tokens (
qrToken). Presenting a screenshot, printout, or screen recording of another user’s QR pass is strictly prohibited and classified as ticket fraud. - Single-Entry Enforcement: Each QR code permits exactly one entry per registered attendee. Once scanned by a Gate Scanner, the token is permanently locked as
Used. Subsequent scan attempts will trigger a security rejection (Already Scanned Today). - Official Ticket Transfers: If you wish to gift or transfer your pass to another student, you must use the official Ticket Transfer Engine (
/transfer/[id]). Initiating or completing a transfer automatically and permanently revokes your original QR code (qrToken).
B. Scalping & Unauthorized Resale
Selling, scalping, or attempting to auction UniTix digital tickets above their original face value (PKR) is strictly prohibited. Any account found engaging in unauthorized commercial ticket scalping will be immediately suspended, and all associated active tickets will be voided without refund.
3. Society Organizer & Admin Obligations
A. KYC & Information Accuracy
Society Presidents must provide accurate, verifiable identity records during onboarding (CNIC copies, official university IBAN, Faculty Advisor contact details). Submitting forged university credentials or fraudulent bank account numbers will result in immediate society suspension, permanent forfeiture of pending funds, and reporting to university administration.
B. Venue Capacity & Overcrowding Safety
Organizers are strictly bound to accurately input their physical venue’s maximum legal capacity (Overall Capacity) inside the Event Builder. Attempting to circumvent capacity locks, issuing unauthorized side-gate entries, or deliberately overcrowding a venue violates campus fire safety laws. UniTix automatically halts all ticket sales the exact millisecond the defined venue limit is reached.
C. Financial Reconciliation & Payouts
- Platform Fees: UniTix deducts a global baseline fee (
2.5%) or negotiated custom percentage (customFeePercentage) from gross ticket sales to cover gateway overhead, server scaling, and SMS operations. - Payout Timelines: Organizers may request a withdrawal of their clean take-home
Available Balancevia theWallettab upon successful conclusion of their event. UniTix processes direct bank wire transfers (IBFT / EFT) to the society’s registered IBAN within3 to 5 business daysfollowing audit verification.
4. Refund & Dispute Policy
- Dynamic Society Policies: Cancellations and refund penalty splits (
Society Cut,Platform Cut,Student Refund) are dictated strictly by the multi-tier policy configured by the organizer at event launch. - 24-Hour Remorse Grace Period: Students requesting cancellations within
24 hoursof purchase (where the event is>48 hoursaway) are entitled to a full100% refund. - Event Cancellations: If an organizing society cancels, postpones, or fails to execute an advertised event, the society is legally obligated to provide
100% full refundsto all ticket holders without penalty deductions.